We are Authorized Distributors. Certain items will be shipped direct from the manufacturer. Please allow an additional 5 business days for processing. If you are interested in specific order, please send request along email address, and we will send a quote(s) via Paypal Request. We want your purchase to be worry free, so feel free to email with any questions, issues, or concerns. We will respond within 24 hours. We reserve the right to cancel / refund any purchases that do not comply to our policies.